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Providence Health & Services Director - Strategy and Business Development in Santa Monica, California


Providence St. Joseph Health is calling a Director of Strategy and Business Development to Providence Saint John's Health Center in Santa Monica, CA.


As directed by the Ministry Chief Executive and in collaboration with the California Region Chief Strategy Officer (CSO), this Position will be responsible for developing and implementing key strategic healthcare value initiatives which drive Ministry growth and profitability and include: integrated delivery operations, development and implementation of service lines and care delivery in existing and contiguous markets, growth of existing targeted services, identification and evaluation of launching new business opportunities and the development of new physician services initiatives, including Providence St. Joseph Health affiliated physician integrated delivery operations. The position will serve as a physician advocate and ombudsman developing and managing communication between physicians and Ministry sites and services.

The Director will develop and build strong physician relationships PSJH medical groups, IPA’s, community providers and health plans to grow existing programs.

In collaboration with the CSO and Ministry Leadership, this position will lead the development and implementation of the Ministry’s strategic plan and annual growth goals.

This position advises hospital executives and physician leaders on the potential of new product lines/services that address the continuum of care (wellness, outpatient and inpatient) based on knowledge of market and industry trends. This role will encompass developing business plans, operating and capital budgets, variance type analysis, implementation plans, marketing strategies, and dashboards/balanced scorecards to measure performance including volume, quality, customer satisfaction and financial indicators.

In partnership with the Executive Director of Strategy, this position develops opportunities for Provider Relations team to conduct physician outreach in which to assess growth and areas of service enhancement to and align services which on physician growth goals.


Above all, we are looking for a servant leader whose personal and professional background demonstrates a genuine passion for the mission and core values of PSJH. You have a style that emphasizes openness, collaboration, visibility, and connectivity. A strong, confident, results-oriented, and decisive leader with the capacity to balance the big picture and strategic perspective with a focus on operations and the details of execution. You can articulate how your work improves healthcare delivery in the communities that we serve.


Required qualifications for this position include:

  • Master’s Degree in Business, Healthcare Administration, Marketing, Clinical Science, or related field required.

  • Over five years prior management experience in health care business development, strategic planning and marketing is required.

  • Significant experience leading teams, process group facilitation, project management, and building management systems is required.

  • Demonstrated knowledge of healthcare market research, program development, business modeling and marketing, including experience preparing detailed business plans and pro formas.

  • Able to establish strong team relationships and build trust and open communication with executives, managers, physicians, and care givers in a highly matrixed organization.

  • Demonstrated experience with overall business analysis including marketing, quality and financial data.

  • Demonstrated ability to lead assessment, analysis, design, and decision of strategic issues using participative planning and decision-making processes.

  • Current knowledge of trends and developments in healthcare organizations, functions, and processes.

  • Advanced analytical, planning and problem-solving skills. Ability to conduct strategic analysis, inclusive of the development of financial models and internal/external research to support business decisions. Ability to deal with a multiplicity of complex situations simultaneously.

  • Advanced communication and interpersonal skills that enable partnership with senior executives, boards, physicians, employees, community members/groups and outside vendors. Able to articulate business models and plans to various stakeholder groups. Experience with public speaking engagements.

  • Well-organized and follows through with details.

  • Ability to manage change, promote positive interpersonal relations, and an understanding of physician alignment techniques and programs.

  • Excellent interpersonal and organizational skills in dealing with physicians, hospital and System administration peers and staff.

  • Efficiently and effectively solves complex problems.

  • Demonstrates ability to drive change and completion of multiple projects to simultaneously.

  • In-depth knowledge of state and federal regulations for physician recruitment to ensure compliance with all regulatory guidelines.

  • Strong self-motivational skills and be able to function independently without direct supervision while involving and requesting assistance from leadership when appropriate.

Preferred qualifications for this position include:

  • Ten years of progressive management experience; leadership of major clinical operations preferred.

  • Physician and medical group integration experience preferred

About the hospital you will serve:

Providence Saint John’s Health Center has been serving the Santa Monica and Westside Los Angeles county communities since 1942, and since that time has earned a reputation for clinical excellence and award-winning care in a compassionate and tranquil healing environment.

Today, Providence Saint John’s is a nationally renowned 266-bed hospital with physicians, nurses, volunteers and support staff who work as a team to provide the best medical care to its patients and the community. Providence Saint John’s provides the latest in diagnostic technology and specialty care with a strong commitment to its core service lines: heart and vascular care, oncology, orthopedics and women’s health. Saint John’s also is home to the world-renowned John Wayne Cancer Institute, dedicated to clinical research and medical advancements in cancer care.

Providence Saint John’s reputation for academically-based care guided by research and evidence-based medicine is due to the commitment to excellence by their physicians, nurses, and caregivers. Their cancer surgeons care for patients in the Cancer Center and hold faculty position at the John Wayne Cancer Institute and other teaching institutions in the community. Nearly every core service line at Providence Saint John’s participates in research or clinical trials.

Founded by the Sisters of Charity of Leavenworth, who in 2014 passed its sponsorship to Providence Health & Services, Providence Saint John’s is rooted in the Catholic health care tradition, which is devoted to providing leading-edge medicine with unwavering compassion and personalized care. In line with both its Catholic Mission and its responsibilities as a non-profit health care provider, Providence Saint John’s seeks to create healthier communities by investing in community benefit programs, with an emphasis on the poor and vulnerable.

Providence Saint John’s continually has achieved top ratings and distinguished hospital awards for clinical excellence and patient safety by the nation’s leading accreditation organizations, such as Healthgrades, The Joint Commission and Leapfrog Group. Within the past decade, Providence Saint John’s has received multiple acclamation by these organizations for a variety of services – including cardiac care, coronary intervention, critical care, orthopedics, pulmonary care, joint replacement, neurosurgery, and women’s health.

Through the dedication and collaborative efforts of the community, friends, patrons, physicians, nurses staff and volunteers, Providence Saint John’s continues its world-class tradition established more than 70 years ago by providing breakthrough medicine in an environment of inspired healing.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Business Professional

Location: California-Santa Monica

Req ID: 224794