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Providence Health & Services Endoscopy Nurse Manager in Santa Monica, California


Providence is calling a Endoscopy Nurse Manager (Full time/Day shift) to Providence Saint John's Medical Foundation in Santa Monica , CA.

We are seeking a Endoscopy Nurse Manager who will be responsible for overseeing all business and clinical operations of the ambulatory surgical center. The Nurse Manager will have oversight over all regulatory and compliance requirements, will develop and maintain high quality patient-focused care in a cost-efficient manner. Mentor, develop and support all staff (clinical and non-clinical) to ensure the team has the necessary skill set and competency in providing exceptional quality care to our patient population while adhering to all best practice healthcare standards. Ensure all assigned duties are performed in a manner that promotes team concept to reflect the Providence Health & Services mission and philosophy. Collaborate with other RNs and/or practice managers when necessary to improve processes that will enhance the organization overall outcomes.

In this position you will:

  • Manage operations of the surgical center according to policies, protocols, orders, and regulations. Access and utilize comparative data and principles of continuous quality improvement to drive excellence at center

  • Work closely with Director and staff to assure all clinical aspects of care delivered meet established standards. Work with attending physicians and clinic staff to streamline operation efficiency, including standardizing operation workflow, staff resources, scheduling, patient care orders and protocols. Perform routine clinical rounds assessment on facility to ensure center meet and exceed all accreditation/reaccreditation parameters by governing bodies (e.g. Medicare)

  • Manage all employee relations and human resource activities (e.g., recruits, hires, trains, motivates individuals) to meet patient care needs within established budgets and staffing patterns; with the support from Human Resources department

  • Conduct regular staff meetings to enable effective communication

  • Delegate and direct staff to manage supplies and inventory to ensure all necessary supplies and equipment are available to meet patient care needs within set budget

  • Provide on-site support and direction to center staff so appropriate procedures are being followed for patient scheduling, registration, medical record documentation, billing and collections

  • Maintain professional expertise through appropriate educational experiences

  • Participate in program projects or work teams as requested

  • Manages own time, make informed decisions about where to invest efforts based on established priorities as demonstrated by completing assignments on time and communicating with customers and director regarding prioritization and target completion dates

  • Analyze, create and provide routine report out on center activities as directed

  • Strategize methods to meet monthly budget parameters, work with other team members/ manager to improve processes to increase clinic’s overall quality outcomes (including patient care satisfaction goals)

  • Provide a systematic approach in working with patient grievances and compliance team to resolve any patient care issues in line with organization’s policies and guidelines

  • Demonstrate positive interpersonal behavior when asked to participate in resolving situations experienced by others in department and/or volunteering time, knowledge and skills to others

  • Participate in related clinic operations meetings., if applicable

  • Performs other duties as requested


Required qualifications for this position include:

  • American Heart Association BLS certification

  • ACLS

  • California Licensed Registered Nurse

  • 3 years healthcare leadership and management experience in an ambulatory clinic or hospital setting required

  • 3 years clinical experience in surgery or procedure healthcare including demonstrated knowledge of sterile technique, working with anesthetized patients, and other clinical situations found in a surgical or procedural setting

  • Possess a working knowledge of the legal and regulatory environment impacting ASC's, and the applicable standards of the AAAHC, The Joint Commission, and/or other regulatory bodies for ambulatory surgery centers

  • Requires strong written and verbal communication, interpersonal and analytical skills

  • Knowledge of health care environment, surgical center policies and procedures, general accounting procedures and human resource management practices

  • Familiarity with all applicable laws and regulatory standards for reaccreditation of center and accreditation processes

  • Ability to work independently in a fast paced environment with fluctuations in workload

  • Ability to manage multiple priorities and implement tasks without supervision

  • Ability to create, collaborate and maintain effective relationships with staff, physicians and all medical professionals in the healthcare settings

Preferred qualifications:

  • Bachelor's Degree

  • Ambulatory care experience

  • Experience with Electronic Medical Records, Windows and Excel-based software

About the hospital you will serve:

Providence Saint John’s Health Center in Santa Monica, California, is part of Providence Health & Services, an integrated, not-for-profit network of hospitals, care centers, medical clinics, home health services, affiliated services and educational facilities in the western United States. Founded in 1942, Providence Saint John’s Health Center enjoys a reputation for clinical excellence across many disciplines.

The 266-bed health center has a medical staff of more than 900 physicians, 1,800 employees and a host of volunteers who share a commitment to providing quality care for all.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Nurse Lead/Supervisor/Manager

Location: California-Santa Monica

Req ID: 268673