Providence Health & Services Patient Care Representative I - Santa Monica in Santa Monica, California
Providence is calling a Patient Care Representative I ( Full Time /Day Shift ) to Providence Saint John's Medical Foundation Clinic location in Santa Monica.
In this position you will:
Under the general supervision of the Practice Site Manager, the Patient Care Representative I is responsible for the administrative duties of the facility.
Managing patient flow through intake and check out, answering incoming calls and routing appropriately, scheduling, obtaining authorization approvals, collecting payments, and other related duties as the job requires.
Collaborate with other clinical and administrative staff to provide coordinated and patient centered care to Saint John;s Medical Foundation patients.
Required qualifications for this position include:
Proficient in P.C. software applications including, Microsoft Word, Excel, PowerPoint, Access, Outlook, etc.
Ability to prioritize, organize and coordinate work.
Ability to work effectively with many people at various levels of the organization.
Excellent oral and written communication skills.
Ability to handle multiple tasks and appropriately prioritize.
Ability to clearly communicate with internal and external customers, including, but not limited to, patients,co-workers, management, physicians, and visitors.
Ability to maintain patient confidentiality and privacy in accordance to hospital policy.
Preferred qualifications for this position include:
One year Customer service role, with emphasis on interfacing with the public.
One year medical office.
Experience in using electronic health record (EHR).
Expertise in CPT and ICD.9 coding.
Spanish speaking strongly preferred.
About the hospital you will serve:
Providence Saint John’s Health Center in Santa Monica, California, is part of Providence Health & Services, an integrated, not-for-profit network of hospitals, care centers, medical clinics, home health services, affiliated services and educational facilities in the western United States. Founded in 1942, Providence Saint John’s Health Center enjoys a reputation for clinical excellence across many disciplines.
The 266-bed health center has a medical staff of more than 900 physicians, 1,800 employees and a host of volunteers who share a commitment to providing quality care for all.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Administrative (Clinical)
Location: California-Santa Monica
Req ID: 227677