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Providence Health & Services PBX Operator - Per Diem in Santa Monica, California


Providence is calling a PBX Operator – Per Diem to Providence Health & Services in Providence Saint Johns Health Center in Santa Monica, CA.

We are seeking a PBX Operator – Per Diem to be responsible for handling all in-coming and outgoing calls and utilizing the beeper and paging system under routine and emergency situations in accordance with hospital rules and regulations.

In this position you will:

  • Report all phone and switchboard problems, activity in emergency controls panel, and elevators out of order to appropriate departments as needed.

  • Relay messages over the radio (walkie-talkie); announce at the end of the day “visiting hours are over”.

  • Keep record of outgoing toll calls made by employees and doctors.

  • Know emergency codes/procedures; makes calls to police, fire department, etc.

  • Know features of phone system, hospital personnel, and department extensions.

  • Be able to fulfill these various duties without constant direct supervision and must rely upon his/her own judgment to handle certain situations that might arise; maintain confidentiality as appropriate.

  • Demonstrate willingness & ability to float to areas within their scope of practice as necessary; perform tasks for other departments.


Required qualifications for this position include:

  • Ability to enunciate and speak clearly over the telephone and paging system.

  • Ability to communicate effectively in English both verbally and in writing.

  • Verbal ability to converse effectively and to understand orders given under emergency conditions.

  • Clerical ability to recognize pertinent details in hospital directory and avoiding errors in recording and paging.

  • Must be willing to work on call as this is a per diem position.

Preferred qualifications for this position include:

  • Three (3) months of experience as an operator of a PBX switch-board.

About the department you will serve.

Providence Saint John’s Health Center in Santa Monica, California, is part of Providence Health & Services, an integrated, not-for-profit network of hospitals, care centers, medical clinics, home health services, affiliated services and educational facilities in the western United States. Founded in 1942, Providence Saint John’s Health Center enjoys a reputation for clinical excellence across many disciplines. The 266-bed health center has a medical staff of more than 900 physicians, 1,800 employees and a host of volunteers who share a commitment to providing quality care for all.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Administrative Support

Location: California-Santa Monica

Req ID: 227100