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Providence Health & Services Surgery Scheduling Specialist in Santa Monica, California


Providence is calling a Full Time, Day Shift Surgery Scheduling Specialist to the Providence Saint John's Health Center in Santa Monica, CA.

In this position you will:

  • Be responsible for scheduling services for outpatient/inpatient procedures and all ancillary department scheduled procedures as outlined according to the individual organizational needs.

  • Be responsible for receiving calls, ensuring proper procedural appointment dates and times, ICD-9 and CPT codes, physician information, assists patients with pre-operative information and instructions under the direction of the physician or clinic manager.

  • Be responsible for creating a pleasant telephonic scheduling experience possible for all patients, patients' families, physicians and staff.


Required qualifications for this position include:

  • Experience in admitting, data entry, medical terminology, computer skills and working with the public

  • Current Basic Life Support ( BLS ) card

  • Must be able to type 35 - 45 WPM

  • Working knowledge of Protected Health Information

  • Able to answer phones with proper etiquette and answer / direct calls efficiently

  • Ability to deal effectively with many people across a broad range of cultural backgrounds and ages

  • Ability to work independently with little or no supervision

  • Ability to prioritize, organize and prioritize work

  • Proficient in P.C. software applications including Microsoft Word, Excel, PowerPoint, Outlook, etc.

  • Ability to work effectively with many people at various levels of the organization

  • Excellent oral and written communication skills

  • Ability to handle multiple tasks and appropriately prioritize

  • Ability to clearly communicate with internal and external customers, including but not limited to patients, co-workers, management, physicians and visitors

  • Ability to maintain patient confidentiality and privacy in accordance to hospital policy

Preferred qualifications for this position include:

  • Two ( 2 ) years experience in a hospital or clinical setting to include medical terminology, data entry, PBS, customer service and scheduling

About the hospital you will serve:

Providence Saint John’s Health Center in Santa Monica, California, is part of Providence Health & Services, an integrated, not-for-profit network of hospitals, care centers, medical clinics, home health services, affiliated services and educational facilities in the western United States. Founded in 1942, Providence Saint John’s Health Center enjoys a reputation for clinical excellence across many disciplines.

The 266-bed health center has a medical staff of more than 900 physicians, 1,800 employees and a host of volunteers who share a commitment to providing quality care for all.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Clinical)

Location: California-Santa Monica

Req ID: 237604